Oh friends, my heart breaks for you.
I never thought I’d have to write a blog post to all of my clients helping them find new wedding dates. I do not want this for you. I want to hug you, document your happiness, and be surrounded by your family and friends on the day you’ve planned for so beautifully and with so much love and care. I hate that I’m having to talk to you about studio availability and contracts and cancelation policies at a time that should be full of nothing but good things.
But here we are.
I’ve emailed all of you with spring and summer wedding dates, but more emails are forthcoming so that we can all be on the same pages moving ahead. Understand that this pandemic is nothing that any of us could have forseen (so much for “2020 is going to be OUR YEAR”, am I right?) and we here are doing everything we can to care for you, hold you in our hearts, and help you get your plans moved to safer, newer dates where we can all freely touch our faces and celebrate without six feet of distance between us all.
Per the official studio email that some of you with nearby dates have already gotten, here’s how things are going over here:
In the event that your wedding has to be postponed or rescheduled due to the virus, because of the circumstances I have immediately revised my rescheduling and transferring policies.
In the event that your wedding is rescheduled due to the Coronavirus, any money paid CAN and WILL transfer over to your new date, pending availability. Please make sure to keep me in the loop about all rescheduling plans so I can do my best to accommodate availability. I’m happy to hop on a call with other vendors as well to coordinate availability if that makes things smooth for you. If you have any questions, need any assistance, or just want to talk through this situation and how it may affect your wedding, please feel free to give me a call/text or shoot me an email. We would HATE for our clients to lose their retainers and payments by choosing a date we’re not available or canceling altogether. We want to help you as much as we possibly can!
If you’re not there yet with your plans, I totally understand – and I hope we NEVER have to be. This is a crazy situation that is changing by the day. I’m here to lend an ear, to help with any changes you need, and to remind you as always, that I’m on your side!
The key here is to work together with all of your vendors to make sure your new date change is a safe, easy one that takes your whole team seamlessly with you.
You can view all of my currently booked dates here – this list is updated every day, in real-time. Despite that, please do check with us for final confirmation before making an official date change!
My suggestions to you are:
- Reach out to ALL of your vendors together. Trust me when I say that we don’t mind. We’re all here for you and want to get your date moved to a new one that we can all be at!
- Start looking at new dates now – and be ready for alternatives to Saturdays. Peak Saturdays are almost all booked with venues, even though I/your florist/the videographer might have them open. I know everyone loves a Saturday party, but flexibility is the name of the game right now. I have many weddings moving to Friday and Sundays, with the occasional Monday and Thursday thrown in to mix it up! People are going to want to celebrate with you, don’t be afraid of a non-traditional day of the week.
- Understand that we are all humans and we are all, all of us, every last one of us, doing the best we can. We’re scared for our health, for your health, for our families and friends, and for the future of these beautiful businesses that we have built. We are all financially impacted right now, and we’re all doing the best we can in a world we no longer understand.
- Retainers paid are not refundable. We don’t want to see you lose out on that money so please, help us help you so that the financial losses are minimal with the changes in your plans.
Everyone is scared right now, and the future is uncertain. But know that we here at Susan Stripling Photography are serious about being here for you. I’ve built a business that can withstand a pandemic, and I’m not going anywhere. I’ll be here for you in 2020, 2021, and beyond. I’m just at the other end of a text or email if you need to reach out.
Now let’s all go wash our hands!